Last updated: July 15, 2025
Introduction
MetalCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MetalCraft. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise communicate with us. The information we collect may include:
- Personal identification information (Name, email address, phone number, etc.)
- Company information
- Billing and payment information
- Technical information about your device and internet connection
- Usage data about how you interact with our Service
How We Use Your Information
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver content and product offerings relevant to your industry and interests
- To improve our website and products based on the feedback you provide
- To process transactions and send you related information, including confirmations and invoices
- To send periodic emails regarding your orders, projects, or other products and services
- To follow up after correspondence (email, phone inquiries, etc.)
- To comply with applicable laws and regulations
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encryption to protect sensitive information transmitted online, and we protect your information offline as well. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use cookies for the following purposes:
- To keep track of your preferences and settings
- To authenticate users and maintain user sessions
- To analyze how our website is used to improve its performance and services
- To deliver targeted advertisements
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@metalcraft.com
Children's Information
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@metalcraft.com
- By phone: +1 (555) 987-6543
- By mail: 1250 Industrial Boulevard, Tech Hub District, Steel City, SC 28765